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Term & Conditions of tnaturals

1. Background
1.1 These terms and conditions and all other documents referred to herein, set out the terms and conditions by which goods are sold by tnaturals through this website tnaturalskincare.co.uk. Please read the terms and conditions carefully and ensure that you understand before ordering any goods. You will be required to agree to the terms and conditions before ordering any goods. If you do not agree to be bound by these terms and conditions your order will not be processed.

2. Information about tnaturals
2.1 tnaturals is the trading name of Trevannia Ltd registered in England as a Limited Company under company no.09538224. The registered office is 13 Lynnette Avenue, Rochester, Kent ME2 3NH. Any reference in these terms and conditions of tnaturals as a party will be taken as Trevannia Ltd being the said party.

3. Access to and Use of the tnaturals Website
3.1 Access to the tnaturals website is on an ďas availableĒ basis. tnaturals may alter or suspend the entire website or part of it at any time and without notice. Use of the site is subject to the terms of use.

4. Business Customers
4.1 Purchases through the website are for customers who will be using the goods for personal use, not for resale or use in a business context. The terms on this website do not apply in such circumstances and the business is directed to contact tnaturals directly.

5. International Customers
5.1 If goods are ordered outside of the United Kingdom, import duties and taxes may be incurred once goods reach their destination. tnaturals is not responsible for such charges and will not provide estimates of costs in this regard. It is the customerís responsibility to ensure the goods are fully compliant with the rules and regulations of the country to which the goods are being imported. Where goods are ordered inside of the European Union, tnaturals confirms that the goods comply with all relevant regulations and requirements.

6. Goods, Pricing and Availability
6.1 tnaturals take all reasonable care in assuring that the goods represented on the website, either through description or graphical representation, correspond to the actual goods. Please note however there may be slight variations in terms of the goods and the images, for example in the type of packaging used, but this will not relate to either the contents or the capacity of goods ordered.
6.2 tnaturals do not promise or represent that goods will be available. Stock indications are not a binding promise that goods can be purchased.
6.3 tnaturals take all reasonable care in ensuring that prices shown on the website are correct at the time of order and reserve the right to change prices and to add or alter prices from time to time and as necessary. This does not affect contracts that have already been agreed in terms of the price to be paid.

7. The Contract
7.1 No part of this website is intended to be an offer capable of acceptance. Your order will constitute an offer and our acceptance of that offer will be deemed to occur upon sending a Dispatch Confirmation email to you.
7.2 The Dispatch Confirmation email will contain the following information:
Description of the goods ordered, the quantity and the amount paid.
Estimated time of delivery.
7.3 If for any reason the order cannot be fulfilled no payment will be taken. If payment has been taken the monies taken will be returned at the earliest opportunity and in any event within 14 days.

Payment for Goods
7.4 Payment for goods must always be made in advance of delivery and will be required as part of the order process.
7.5 Payment is made via PayPal or any major debit or credit card. Payments by Amex cannot be processed.

8. Delivery, Risk and Ownership
8.1 All goods purchased will normally be delivered within 5 working days of the Dispatch Confirmation email, unless otherwise agreed, by standard delivery. Delivery takes place on week days and does not include weekends. Working days are Monday to Friday, excluding Bank Holidays and Public Holidays.
8.2 In the event that the goods do not arrive within 5 working days of the Dispatch Confirmation, contact tnaturals with the order number who will, after investigation, send a further order at no extra cost provided the customer is not at fault.
8.3 Standard UK shipping charges will apply at £2.50 per order. Where orders are greater than £30 (having taken into account any discounts or promotions) the delivery will be free. Shipping charges do not form part of the total for calculating the total for shipping purposes.
Where an order has been successfully delivered but there are items missing, contact tnaturals immediately. The matter will be investigated within three working days and the customer will have the option of either a refund of the items missing or delivery of the items within 3 working days.

9. Cancellation, Returns and Refunds
9.1 In line with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the customer may cancel the order from the point when the order is placed until 14 days after the goods are received.
9.2 The customer will bear the cost of returning the goods that have been cancelled within 14 days of notice of cancellation. Goods cannot be returned if any seal has been product on the goods and in such circumstances any attempted cancellation will not be effective and the payment will not be refunded.
9.3 Unopened and unused items may be returned within 28 days of delivery for a full refund. The cost of returning the goods will be borne by the customer, unless the return is a result of an error by tnaturals.
9.4 Refunds will be made within 14 days of receipt of the returned goods.
9.5 The risk in the goods does not pass until they are physically in the possession of the customer.
9.6 Ownership in the goods does not pass until tnaturals has received full payment for the goods ordered.

10. tnaturals Liability to the Customer
10.1 tnaturals will not be liable for any damage caused as a result of negligence by the business, unless it is an obvious breach. The business will not be liable for any loss or damage where it is unforeseeable.
10.2 No warranty or representation is made that the goods sold by tnaturals are fit for commercial, business or industrial use and tnaturals will not be liable for any loss of profit or business opportunity.
10.3 Nothing in these terms and conditions limit or excludes tnaturals liability for death or personal injury.
10.4 Nothing in these terms and conditions seeks to exclude or limit liability in respect of consumer rights.

11. Events Outside of tnaturals Control
11.1 tnaturals will not be liable for the non-performance of their contractual obligations where the failure is beyond their reasonable control. This includes, but is not restricted to, power failure, problems with the internet service provider, industrial action by third parties, natural occurrences such as floods or storms.
11.2 In such circumstances tnaturals will inform the customer and a further timescale for the completion of the contract will be agreed or the order will be cancelled.

12. Use of Personal Information
12.1 All personal information (including, but not limited to, name, address and email address) will be collected and kept in accordance with the Data Protection Act 1998.
12.2 tnaturals may use the said information to process your order for goods and to inform you of other goods and services that we provide. You may request at any time tnaturals stop sending promotional emails or post.

13. Law and Jurisdiction
13.1 These terms and conditions regulate the relationship between tnaturals and the customer and are governed by the law of England and Wales.
Term & Conditions of tnaturals

1. Background
1.1 These terms and conditions and all other documents referred to herein, set out the terms and conditions by which goods are sold by tnaturals through this website tnaturalskincare.co.uk. Please read the terms and conditions carefully and ensure that you understand before ordering any goods. You will be required to agree to the terms and conditions before ordering any goods. If you do not agree to be bound by these terms and conditions your order will not be processed.

2. Information about tnaturals
2.1 tnaturals is the trading name of Trevannia Ltd registered in England as a Limited Company under company no.09538224. The registered office is 13 Lynnette Avenue, Rochester, Kent ME2 3NH. Any reference in these terms and conditions of tnaturals as a party will be taken as Trevannia Ltd being the said party.

3. Access to and Use of the tnaturals Website
3.1 Access to the tnaturals website is on an ďas availableĒ basis. tnaturals may alter or suspend the entire website or part of it at any time and without notice. Use of the site is subject to the terms of use.

4. Business Customers
4.1 Purchases through the website are for customers who will be using the goods for personal use, not for resale or use in a business context. The terms on this website do not apply in such circumstances and the business is directed to contact tnaturals directly.

5. International Customers
5.1 If goods are ordered outside of the United Kingdom, import duties and taxes may be incurred once goods reach their destination. tnaturals is not responsible for such charges and will not provide estimates of costs in this regard. It is the customerís responsibility to ensure the goods are fully compliant with the rules and regulations of the country to which the goods are being imported. Where goods are ordered inside of the European Union, tnaturals confirms that the goods comply with all relevant regulations and requirements.

6. Goods, Pricing and Availability
6.1 tnaturals take all reasonable care in assuring that the goods represented on the website, either through description or graphical representation, correspond to the actual goods. Please note however there may be slight variations in terms of the goods and the images, for example in the type of packaging used, but this will not relate to either the contents or the capacity of goods ordered.
6.2 tnaturals do not promise or represent that goods will be available. Stock indications are not a binding promise that goods can be purchased.
6.3 tnaturals take all reasonable care in ensuring that prices shown on the website are correct at the time of order and reserve the right to change prices and to add or alter prices from time to time and as necessary. This does not affect contracts that have already been agreed in terms of the price to be paid.

7. The Contract
7.1 No part of this website is intended to be an offer capable of acceptance. Your order will constitute an offer and our acceptance of that offer will be deemed to occur upon sending a Dispatch Confirmation email to you.
7.2 The Dispatch Confirmation email will contain the following information:
Description of the goods ordered, the quantity and the amount paid.
Estimated time of delivery.
7.3 If for any reason the order cannot be fulfilled no payment will be taken. If payment has been taken the monies taken will be returned at the earliest opportunity and in any event within 14 days.

Payment for Goods
7.4 Payment for goods must always be made in advance of delivery and will be required as part of the order process.
7.5 Payment is made via PayPal or any major debit or credit card. Payments by Amex cannot be processed.

8. Delivery, Risk and Ownership
8.1 All goods purchased will normally be delivered within 5 working days of the Dispatch Confirmation email, unless otherwise agreed, by standard delivery. Delivery takes place on week days and does not include weekends. Working days are Monday to Friday, excluding Bank Holidays and Public Holidays.
8.2 In the event that the goods do not arrive within 5 working days of the Dispatch Confirmation, contact tnaturals with the order number who will, after investigation, send a further order at no extra cost provided the customer is not at fault.
8.3 Standard UK shipping charges will apply at £2.50 per order. Where orders are greater than £30 (having taken into account any discounts or promotions) the delivery will be free. Shipping charges do not form part of the total for calculating the total for shipping purposes.
Where an order has been successfully delivered but there are items missing, contact tnaturals immediately. The matter will be investigated within three working days and the customer will have the option of either a refund of the items missing or delivery of the items within 3 working days.

9. Cancellation, Returns and Refunds
9.1 In line with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the customer may cancel the order from the point when the order is placed until 14 days after the goods are received.
9.2 The customer will bear the cost of returning the goods that have been cancelled within 14 days of notice of cancellation. Goods cannot be returned if any seal has been product on the goods and in such circumstances any attempted cancellation will not be effective and the payment will not be refunded.
9.3 Unopened and unused items may be returned within 28 days of delivery for a full refund. The cost of returning the goods will be borne by the customer, unless the return is a result of an error by tnaturals.
9.4 Refunds will be made within 14 days of receipt of the returned goods.
9.5 The risk in the goods does not pass until they are physically in the possession of the customer.
9.6 Ownership in the goods does not pass until tnaturals has received full payment for the goods ordered.

10. tnaturals Liability to the Customer
10.1 tnaturals will not be liable for any damage caused as a result of negligence by the business, unless it is an obvious breach. The business will not be liable for any loss or damage where it is unforeseeable.
10.2 No warranty or representation is made that the goods sold by tnaturals are fit for commercial, business or industrial use and tnaturals will not be liable for any loss of profit or business opportunity.
10.3 Nothing in these terms and conditions limit or excludes tnaturals liability for death or personal injury.
10.4 Nothing in these terms and conditions seeks to exclude or limit liability in respect of consumer rights.

11. Events Outside of tnaturals Control
11.1 tnaturals will not be liable for the non-performance of their contractual obligations where the failure is beyond their reasonable control. This includes, but is not restricted to, power failure, problems with the internet service provider, industrial action by third parties, natural occurrences such as floods or storms.
11.2 In such circumstances tnaturals will inform the customer and a further timescale for the completion of the contract will be agreed or the order will be cancelled.

12. Use of Personal Information
12.1 All personal information (including, but not limited to, name, address and email address) will be collected and kept in accordance with the Data Protection Act 1998.
12.2 tnaturals may use the said information to process your order for goods and to inform you of other goods and services that we provide. You may request at any time tnaturals stop sending promotional emails or post.

13. Law and Jurisdiction
13.1 These terms and conditions regulate the relationship between tnaturals and the customer and are governed by the law of England and Wales.